FAQ

Common questions

Do I need a referral to book?+

No — you can book directly without a referral from your GP. If you're claiming through a specific scheme (like an insurance claim), bring along any relevant paperwork to your first session.

What should I bring to my first appointment?+

Comfortable clothing you can move in, any relevant scans or reports if you have them, and details of your private health fund if you'd like to claim on the day.

Can I claim through my private health fund?+

Yes — bring your health fund card and we can process an on-the-spot claim where your fund supports it.

How many sessions will I need?+

It depends on the injury and your goals. After your initial consultation, you'll get a clear idea of what a realistic plan looks like for you.

What's your cancellation policy?+

We ask for as much notice as possible if you need to reschedule, so the appointment can be offered to someone else. Details are confirmed when you book.

Do you treat injuries that aren't sport-related?+

Yes — while the focus here is sports physiotherapy, the same hands-on, movement-based approach applies to most musculoskeletal injuries.

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